"Gratitude," Two-hour Meetings, and Problems with High-Pressure Sales Model in Rakuten
"What you guys are lacking is Gratitude," the sales manager lectured on, almost religiously, at the somber new grads keeping their eyes on the floor. "The company pays you and feeds you even though you have not made any sales...your revenue-generating elder colleagues are eating sandwiches at their desks while you guys are lounging around the cafeteria for like an hour every day!" The manager continued at a mild, calm pace, sinking the new grads further into a bit of mild depression ... Just another daily evening meeting here at Sales Development, the guys responsible for getting more shops to join the massive online shopping mall here at Rakuten. Never mind the fact that a promised one-hour lunch break is coded in company regulations...and also never mind the fact that the Dept is openly violating the company regulations by refusing to pay overtime and weekends (even though most Sales Development personnel work longer and harder than the vast majority of employees ...