Posts

Should Being “Polite” and “Nice” be Part of Efficient, Professional Customer Service?

The Lebanese, especially the men, are not a people conducive to smiling.  Many seem to be keen on maintaining a sense of personal gravitas through almost a poker face, staring down others in serious expressions that may easily frighten the clueless.  Any smile that come out of such situation probably borders more on the sneer to the point of ridicule, rather than anything that can remotely be taken as courtesy or congeniality.  If anything, smiling between strangers should be avoided in certain cases, for fear that it is taken as a personal offence in disguise.

Young Female Beirutis' Sexy Fashion Sense: A Resilient Sign of Liberalism in a Region of Religious Fundamentalism

Being in Beirut, it is just too easy for one to forget for a moment that the sources of some of the Middle East's most violent religious conflicts are but a few hundred kilometers away.  While ISIS, Hamas, and to a lesser extent, Hezbollah, impose their versions of religious orthodoxy on a hapless local population , Beirutis are still out in force, displaying their socially liberal tendencies that is increasingly one the wane in the region.  One of the most visible, and beautiful, ways for Beirutis to express that freedom, is through how they dress.

Deliberate Invisibility of an Ignored Minority

On his way to Beirut to begin his two-week journey across the Middle East, the author notices an interesting phenomenon at the now-too-familiar waiting areas of Addis airport .  Standing between the author and the boarding gate for the flight to Beirut are 40-some young Ethiopian women, getting their work permits confirmed by the airport officials before preparing themselves for what seems to all, their first-ever flights.  All seemed nervous, clueless as to what is happening around them, and surely uncertain of what awaits them in the completely foreign country they will head to.

The Unmissable Significance of Visual Praise

Back in those undergrad years, a common refrain among the author's classmates were the sheer pointlessness of paying such high prices for education .  In that process, the college diploma, or as everyone called it, "a piece of paper bought with four years of life and tens of thousands of dollars," was consistently butt of jokes.  Even to this day, the author's diploma sits inside a folder in his cabinet, occasionally brought out to serve as paperwork for visa, grad school, or job applications, but never framed or hung on the wall, like it was intended to be upon its creation and reception.

Constant Rains and Missing Umbrellas

It is a common sight among all tropical countries with distinct rain seasons.   When the monsoon is in town, a moment of completely unhindered sunshine is followed by draining downpour , with consistent, rapidly falling water drops better than anything created with the finest of man-made shower heads.  Streets turn into rivers after minutes, and visibility becomes no more than a curtain of watery white.  People quickly run under the nearest roofs, into their houses, deserting the busy streets of the central market, that, moments ago, was bustling with street-side vendors and pedestrians.