When Technology and Free Market Competition Make for Good Service
Walk around the backstreets of the main tourist cities of Samarkand, Bukhara, and Khiva in Uzbekistan, and one would never be too far away from a "hotel" or "hostel" sign hanging from a building. On some streets, it almost seem as if every single building has been converted into family guesthouses seeking to get in on the roaring foreign tourist trade. Along with restaurants and to a lesser extent, tour companies and independent guides, tourist revenue is trickling down the most entrepreneurial members of the local society.